SERVPRO of Cumberland, Morgan & White Counties Employee Photos

Kelly Jones in front of green wall

Kelly Jones - Franchise Co-Owner

Kelly Jones and her husband Scot have owned SERVPRO of Cumberland, Morgan, & White Counties since 2016. Having grown up on a tobacco farm means she is no stranger to hard work, and is willing to pull her weight any time she is needed. Kelly graduated with her Masters degree in Business Administration. She holds certifications in Water Damage Restoration (WRT), Occupational Safety & Health Administration (OSHA 10), Green Belt (Six Sigma), Lean Applied to Business Processes (Six Sigma), and is currently working toward her Black Belt certification with Six Sigma. Kelly has also completed SERVPRO’s HeroReady Training Program, SERVPRO’s Business Development Program, and is an active member of Crossville Rotary Club. Outside of her career, Kelly is an avid outdoorswoman. Whether it is camping, or putting her feet in the sand on a beach, as long as she has her three sons with her, she is happy. She is a family-first, cheesecake loving, future sailboat owning, dog fan that always strives to find the goodness in the world.

Scot Jones in front of green wall

Scot Jones - Franchise Co-Owner

When you think of work-horse, Scot Jones should immediately come to mind. He and his wife Kelly have owned the SERVPRO of Cumberland, Morgan, & White Counties franchise since 2016. Scot comes from a very strong background in reconstruction. Scot is certified in Water Restoration (WRT), Fire and Smoke Restoration (FSRT), Odor Control (OCT), and certified and chartered by the Tennessee Department of Agriculture for Mold Remediation. He possesses and uses the ability to do anything and everything needed when it comes to a job. No matter the size or extent, Scot’s got it! He is a diehard New York Jets fan (seriously, he really is, and he admits it in front of people!). He’s never met a Twix bar that he doesn’t like. In his free time, he often daydreams about having more free time.

Crystal Davis in front of green wall

Crystal Davis - Mitigation Project Lead

Crystal Davis is a Mitigation Project Lead at SERVPRO of Cumberland, Morgan, & White counties. Crystal is responsible for managing Field Supervisors and Crew Chiefs. She has 3 years’ experience in restoration. She started with SERVPRO in 2016. Crystal is certified in Fire and Smoke Restoration (FSRT), as well as Odor Control (OCT), and is currently completing certification for Water Restoration (WRT). As an organizational guru, Crystal is a go-to for estimates, time-on-job management, and project planning. Being a member of Fairfield Glade Rotary Club keeps her active in the community. She is an avid SEC football fan (Roll Tide!!!), DIYer, future pro baker, Miami transplant, and mom to one of the cutest kids ever.

Elizabeth Latson in front of green wall

Elizabeth Latson - Office Supervisor

Elizabeth Latson is the Office Supervisor for SERVPRO of Cumberland, Morgan, & White Counties. She has been with the franchise since March of 2019. Her responsibilities include communicating with insurance companies, scheduling jobs, explaining the production process to customers, and reading/distributing estimates. Elizabeth comes to us via South Louisiana (Geaux Saints and Tigers!!!) She is active in her church, loves and adores her husband, is a member of Crossville’s Breakfast Rotary Club, and will always choose to be happy.

Rob Perron in front of green wall

Rob Perron - Reconstruction Crew Chief

Rob is a Reconstruction Crew Chief here at SERVPRO of Cumberland, Morgan, & White Counties (since January 2020). He is an active United States Army Veteran. From framing to flooring his attention to detail is second to none. He has over ten years of remodel and reconstruction experience, and is certified in Water Restoration (WRT). When Rob isn’t perfecting a reconstruction job, you’ll find him outside. Baseball, fishing, and canoeing are a few of his hobbies. Not to give away any info on his age, but the first concert he went to was New Kids On The Block.

Rose Walsh in front of green wall

Rose Walsh - Mitigation Crew Chief

Rose Walsh is a Mitigation Crew Chief with SERVPRO of Cumberland, Morgan, & White Counties. She has been with the franchise since 2018, and is certified in Water Restoration (WRT). Rose came to our franchise via our owner Scot, and has been a wonderful resource and team member since. If you have water damage Rose can take care of it. Wherever you find her outside of work she will more than likely have her dogs with her. She’s a big fan of the late, great Charlie Daniels, likes to start her day with caffeine, thinks Fall and Halloween is the best time of year, and won’t hesitate to show you a picture of her son!

Chris Tatro in front of green wall

Chris Tatro - Production Technician

Chris Tatro is a Production Technician for SERVPRO of Cumberland, Morgan, & White Counties. He has been with the franchise since December of 2020. Chris is ready to assist our Mitigation and Reconstruction crews in any way possible to ensure customer satisfaction. He is currently working on his Water Restoration certification (WRT). Chris, his wife, and his son moved to Crossville, TN by way of Northern Illinois. We are happy to have them! When he’s not being a SERVPRO hero, Chris is busy hiking, gardening, raising chickens, supporting the Chicago Bulls, and taking care of his family.

Mandy Perales in front of green wall

Mandy Perales - Production Technician

Mandy Perales is a Production Technician with SERVPRO of Cumberland, Morgan, & White Counties. She has over 20 years of recon experience and is currently working on her Residential Carpentry certification. Mandy comes to us from Southern California where she assisted in rebuilding her town after the 6.4 and 7.1 magnitude earthquakes in 2019. When she isn’t being awesome at SERVPRO you can find her hanging out with her kiddos, loving all of the animals, painting, and staying far away from laundry that needs to be put away.

Ayden Jones in front of green wall

Ayden Jones - Production Technician

Ayden Jones is a Production Technician at SERVPRO of Cumberland, Morgan, & White Counties. He has a year of mitigation experience and is certified in Water Restoration (WRT). Ayden is the oldest son of franchise owners Kelly and Scot Jones. When he isn’t learning the family business, Ayden can be found eating lasagna, watching anything related to Adam Sandler, planning a trip to Australia, and secretly enjoying a Miley Cyrus tune.

Colton Grimsley in front of green wall

Colton Grimsley - Production Technician

Colton Grimsley is a Production Technician at SERVPRO of Cumberland, Morgan, & White Counties. He is new to the restoration world and ready to learn all he can. Colton is a fan of saving money, the beach, the Star Wars Universe, and if he had to choose to be any animal, he would be a dolphin.

Nick Turkovich in front of green wall

Nick Turkovich - Production Technician

Nick Turkovich is a Production Technician at SERVPRO of Cumberland, Morgan, & White Counties. Growing up on a farm gave Nick a lot of “know how” when it comes to restoration. He is ready to learn all he can about the SERVPRO ways. Outside of the office you’re more than likely going to find Nick outdoors with his wife and 3 sons. He’s a huge fan of Metallica, eating Cinnamon Toast Crunch, Reebok Pump shoes, and listening to Alanis Morissette. Isn’t it ironic? Don’t ya think?

Keith Mills in front of green wall

Keith Mills - Sales and Marketing Representative

As the marketing representative for SERVPRO of Cumberland, Morgan, & White Counties (since August 2020), Keith is always searching for new ways to promote the franchise. His responsibilities include keeping customer relations in good standing, promoting the franchise and services, and connecting with the community. Coming from a background in sales and customer service he is well equipped and ready to be at the forefront of the high-quality mitigation and restoration services that SERVPRO provides. During his free time, he is an avid fan of paddle boarding/ kayaking, anything involving dogs, learning random facts to later dole out to an unimpressed crowd, dogs, 90s rock/ alt rock, dogs, and eating (oh glorious eating!!!).